Privacy Policy
At Clove Chocolate, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal information from you:
- Name, email address, phone number, and shipping address
- Billing and payment information (processed securely through third-party services)
- Order history and preferences
- Technical data such as IP address, browser type, and device information
- Cookies and usage data to enhance your browsing experience
2. How We Use Your Information
Your information helps us:
- Process orders and deliver products to your address
- Provide customer support and respond to your inquiries
- Improve website functionality and enhance your experience
- Send order updates, offers, or newsletters (if subscribed)
- Prevent fraud and ensure secure transactions
3. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize content, analyze website traffic, and improve our services. Cookies help us understand how visitors interact with our site and provide relevant product recommendations.
You can choose to disable cookies through your browser settings, but some site features may not function properly.
4. Third-Party Services
We may use trusted third-party tools for:
- Payment processing (e.g., SSL-secured gateways)
- Analytics (e.g., Google Analytics)
- Email marketing platforms
These third parties are only given access to your data as needed to perform their functions and are not permitted to use it for any other purpose.
5. Data Security
We use industry-standard security measures to protect your personal information. Your data is stored in secure environments, and all sensitive transactions are encrypted.
However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent for marketing communications
- Request a copy of the data we store about you
To exercise these rights, contact us at clovechocolatebd@gmail.com
7. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised effective date.